Shipping, Returns & Refunds Policy

Last updated on July 11, 2024

1. Shipping Policy

At dailyWear.pk, we strive to provide reliable and efficient shipping services. Please review our Shipping Policy for important details:

  • We offer flat rate shipping at Rs. 199/- for all orders within Pakistan.
  • All orders below Rs.1000 shall be charged a handling fee.
  • We aim to process and dispatch orders within 24 - 48 working hours from the time of order placement.
  • After dispatch, orders may take 3 - 7 business days to deliver based on customer's location.
  • During promotions or busy periods, processing and deliver times may be longer and can take upto 15 working days or more.
  • We do not currently offer international shipping.
  • If you have any concerns or inquiries about shipping, please contact us at [email protected] or via WhatsApp at +92 341 611 7957.

2. Returns Policy

For any queries before proceeding with returns, refunds, or exchanges, please contact us via email or WhatsApp. Our Returns Policy ensures a straightforward process for returning items. Please read the details below:

  • Returns are accepted for unworn, unwashed products with original tags within 14 days after delivery
  • Include a copy of the invoice and state the reason for returning the items.
  • Customers are responsible for the cost of returning merchandise via a reliable delivery service (courier or registered post).
  • Delivery charges and any other associated fee e.g handling fee, are non-refundable.
  • To initiate the return process, email us at [email protected] or WhatsApp at +92 341 611 7957
  • For your protection, consider using a trackable shipping service or purchasing shipping insurance when returning items.
  • We do not accept returns for undergarments.
  • If you have questions about our return process, please contact us at [email protected] or via WhatsApp at +92 341 611 7957.

3. Exchange Policy

  • Products can be exchanged within 14 days from the date your order was delivered.
  • Return the goods with a copy of the invoice and mention the reason for returning the items.
  • Customers need to return the merchandise via reliable delivery, such as courier or registered post, at their own expense to our address.
  • Delivery charges and any other associated fee e.g handling fee, are non-refundable.
  • You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
  • Depending on your location, the time for your exchanged product to reach you may vary.
  • Consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
  • Undergarments cannot be exchanged or returned.
  • For further queries about exchanges and returns, please contact us at [email protected] or via WhatsApp at +92 341 611 7957.

4. Refund Policy

If you are not completely satisfied with your purchase, our Refund Policy ensures a straightforward process for returning items. Please read the details below:

Please note that we do not offer cash refunds.

  • Returns are accepted for unworn, unwashed products with original tags within 14 days after delivery.
  • Include a copy of the invoice and state the reason for returning the items.
  • Customers are responsible for the cost of returning merchandise via a reliable delivery service (courier or registered post).
  • Delivery charges and any other associated fee e.g handling fee, are non-refundable.
  • For your protection, consider using a trackable shipping service or purchasing shipping insurance when returning items.
  • We do not accept returns for undergarments.
  • If you have questions about our return process, please contact us at [email protected] or via WhatsApp at +92 341 611 7957.

5. Contact Us

If you have any further questions or need assistance regarding our Shipping, Returns, Exchange, and Refund Policies, feel free to contact us:

Email: [email protected]